Terms & Conditions of Steam Trek Outfitters
Welcome to Steam Trek Outfitters. These Terms & Conditions govern your use of our website and services. By accessing or using our online platform, you agree to comply with and be bound by these terms. Please review them carefully.
1. Acceptance of Terms
By accessing or using our website, purchasing products, or engaging with our services, you signify your unreserved acceptance of these Terms & Conditions. If you do not agree with any part of these terms, you must not use our website or services.
2. Services Provided
Steam Trek Outfitters manufactures and retails a wide range of outdoor gear, including but not limited to:
- Hiking backpacks, trekking poles, camping tents, sleeping bags, and sleeping pads and mats.
- Portable stoves and cookware, water filters and hydration systems, headlamps and lanterns.
- Rain jackets and outerwear, and various travel accessories.
- Expert advice on outdoor equipment.
- Organization of guided wilderness expeditions.
3. Product Information and Availability
We strive to ensure that all product descriptions, images, and pricing information on our site are accurate. However, we do not warrant that product descriptions or other content are error-free, complete, or current. All products are subject to availability, and we reserve the right to limit the quantity of products we supply, discontinue products, or change product descriptions and pricing without prior notice.
4. Orders and Payment
When you place an order through our online platform, you are making an offer to purchase the products. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or problems identified by our credit and fraud avoidance department. Payment must be received by us before our acceptance of an order. We accept various payment methods as displayed on our site.
5. Shipping and Delivery
We will ship products according to the shipping method selected by you at the time of purchase. Shipping times are estimates and not guarantees. We are not responsible for delays caused by shipping carriers or events beyond our control. Risk of loss and title for items purchased from our online platform pass to you upon our delivery to the carrier.
6. Returns and Refunds
Our return policy allows for returns of most unused products within a specified period from the date of purchase. Specific conditions and procedures for returns and refunds are detailed in our separate Return Policy section on our website. Please review it for comprehensive information.
7. Guided Wilderness Expeditions
Participation in our guided wilderness expeditions is subject to additional terms and conditions, including but not limited to:
- Physical fitness requirements and medical disclosures.
- Waiver of liability forms.
- Specific booking, cancellation, and refund policies for expeditions.
- Adherence to guide instructions and safety protocols.
Details for each expedition will be provided during the booking process and must be agreed upon prior to participation.
8. User Conduct
You agree not to use our website or services for any unlawful purpose or in any way that might harm, abuse, or infringe upon the rights of others. This includes, but is not limited to, transmitting any material that is defamatory, obscene, offensive, or otherwise objectionable.
9. Intellectual Property
All content on this site, including text, graphics, logos, images, and software, is the property of Steam Trek Outfitters or its content suppliers and is protected by international copyright laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of our services, use of our services, or access to our services without our express written permission.
10. Limitation of Liability
Steam Trek Outfitters shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses (even if we have been advised of the possibility of such damages), resulting from:
- The use or the inability to use our service.
- The cost of procurement of substitute goods and services resulting from any goods, data, information, or services purchased or obtained or messages received or transactions entered into through or from our service.
- Unauthorized access to or alteration of your transmissions or data.
- Statements or conduct of any third party on our service.
- Any other matter relating to our service.
This limitation of liability applies to the fullest extent permitted by law in the applicable jurisdiction.
11. Governing Law
These Terms & Conditions and your use of our website shall be governed by and construed in accordance with the laws of the Province of Quebec, Canada, without regard to its conflict of law provisions.
12. Changes to Terms & Conditions
We reserve the right to update, change, or replace any part of these Terms & Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or services following the posting of any changes constitutes acceptance of those changes.
13. Contact Information
For any questions regarding these Terms & Conditions, please contact us at:
Steam Trek Outfitters
1180 Rue Sainte-Catherine Ouest, Suite 600
Montreal, Quebec, H3B 5J2
Canada